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Pengaruh Kualitas Pelayanan Dan Kualitas Produk Terhadap Kepuasan Pelanggan P…
The purpose of this research to determine the influence of service quality and product quality on customer satisfaction at Koffie Bloem Bogor. The method used in this research is a quantitative method. The sample used was 97 respondents using the saturated sample method. Data collection techniques use questionnaire methods, observation, interviews …
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- -
- ISBN/ISSN
- -
- Collation
- xi, 177 hal., il
- Series Title
- Skripsi manajemen pemasaran
- Call Number
- 658.8 SAP p
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